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Complaint #8663 — T.K. Padmanabhan Nair
Filed: 25 Nov 2014 ·
Address: C606 Mantri Greens, Malleswaram
Dear Sir
I booked an Air India Express ticket a couple of days ago for myself and my wife. Unfortuntely once booked I realised that both are coming on one PNR and in case of any change I may have to make on one, I might end up losing on both. Since there is not advantage or concessions given for booking two together, I thought it was not fair that this comes with one PNR. So contacted Air india Express and asked them to help and they said I will have to cancel which will make me to lose 35% of the basic rate. This i feel is rather rude and absurd. I wish the consumer protection to step in and assist with redressal of this undue pressure put on to me.
Hope to hear from you instantly.
Regards
Padmanabhan Nair