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Complaint #8649 — Subir Kumar Bhattacharya
Filed: 25 Nov 2014 ·
Address: B-22 Ajanta Anushaktinagar
Date:25/11/2014
Dear Sir/Mam
I have insured my car through spectra motor (Ghatkopar) with ICICI Lombard policy. Particulars are given below
Policy No: 3001 MI 01794690/00/000
Checchis: 348593
Engine1099087
Registration: MH43AF 7792
Model : Dzire VXI
Insurance Claim No: MOT 04196585
Name: Subir Kumar Bhattacharya
My Car is lying at spectra motors chembur since past 6 days for claim clearance. My Today I came to know that initial photographs are not matching. After several interactions I came to know telephonically that they are not clearing the claim because uploaded photograph is not matching. If photograph does not match it is not customers fault. In no way I was involved in uploading the photograph of the vehicle during policy making. I have paid the premium in time; it is unfortunate that ICICI lombard and SPECTRA both are not attending to my grievance. Attitude of ICICI Lombard and Spectra Motors is really pathetic and uncalled for. I would like you to look in to the matter and s