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Complaint #8598 — ASHISH JOSHI
Filed: 22 Nov 2014 ·
Address: B-31,SANTLAL SOCIETY,NR.HIRABAG CIRCLE,VARACHHA ROAD,SURAT.
I HAVE ORDERED MICROMAX CANVAS A177 FROM AMAZON.IN AND ORDER NO IS:402-8851069-2281907 AND RECEIVED DEFECTIVE PIECE.SO I INITIATE RETURN PROCEDURE ON 29 TH OCTOBER 2014 AND THEY COLLECTED THIS MOBILE FROM MY HOUSE ON 30TH OCTOBER 2014.FURTHER THIS MOBILE WAS RECEIVED AT AMAZON CENTRE ON 08TH NOVEMBER 2014 AND IT SHOWS ON THEIR SITE.
NOW THE PROBLEM IS THAT THEY ARE NOT GIVING ME MY REFUND AMOUNT BACK AND THEY TOLD THAT CHEQUE INSTRUMENT WAS MISPLACED AND IT WILL TAKE TIME.FURTHER I AM DOING CONTINUOUS FOLLOUP FROM 14TH NOVEMBER 2014 AND EACH TIME THEY TOLD ME THAT YOU WILL RECEIVE COURIER DETAIL WITHIN 2 OR 3 BUSINEES DAYS AND TILL DATE THERE IS NO UPDATION REGARDING THIS MATTER.
KINDLY DO NEEDFULL IN ABOVE MATTER