Consumer Redressal

For Electrolux washing machine problem,I contacted www. solutionservices.biz on 1st Nov,2014. The technician inspected the machine at our place and took the machine to their Service Centre.The machine was delivered on 03/11/2014.The payment for repair amounting to Rs.6075/- was made on delivery vide invoice no-1179. But the problem was not fully resolved.Even after repeated calls, they refuse to look into the problem.The e-mail of the company is solutionservicesad@gmail.com We contacted Electrolux Helpline.They informed that M/s Solution Services is not the Electrolux authorised service centre as claimed by the company.i wonder how many people might have been cheated by them.