Consumer Redressal

There was regular call from Telephone no 140-9304164 and 140-9304967 on my mobile for special offer by Sandsshopping on inaugural. I refused so many times but again and again there was regular call and requesting for purchase of items worth of Rs. 4999/- and there should be guaranteed gifts of Black berry mobile , Ornaments Jewelry or Dell Laptop . After regular call I trapped in their offer and paid Rs. 4999/- through HDFC credit card on 12/8/2014 . Concerned dealing clerk informed that I have won jewelry of worth Rs. 15000/- and my purchase product along with gift items will dispatch with 3 days time. 7 days passed after payment but there was no call or mail confirmation received from your company for my order then I had made a call on phone No 0120 -6725555 and after lot of enquiry about 15 minutes dealing man informed that order items along with gifts will be dispatched within next 3 days. I asked then send a mail confirmation and SMS on mobile for confirmation of this deal but not confirmation is received. I started reminding on every alternate day on phone but all goes in vain. I started to sending mail on daily basis to Ceo@sandsshoppinghub.com and support@sandsshoppinghub.com and after a 25 days I received a mail dated 6/9/2014 from Mr sandeep sahota informing that your company representative will contact me but thereafter, NO body has contacted me . Whenever I am making a call a different person is taking and again he/she starting story since beginning. I remember some name e.g. Mr Kapil , Mr Praksh & Ms Pinky but everybody is repeating the same answer that they will check and make a call to me but no revert back received by me. I am making call on regular basis on phone no 0120 -6725555 and 120 6511136 but now nobody is picking up my phone. I am sending regular mail for not even single reply is received by me. I have spend so much money on telephone call and my valuable time for this but nobody taking care on this in your