Consumer Redressal

Hi sir/madam, my name is pushpender singh. I am from bangalore and work in an IT company. I have ordered reebok analog wrist watch worth 277 rupees from snapdeal whose order no is 3347410103 on 26th october 2014 and paid online for the product. snapdeal shipped this product on 29th october 2014 through Ecom express couriers which air bill no. is 109703328. Initially this product was to be delivered on 3rd nov 2014 after which till this date also i did not received my product then i contacted snapdeal and also ecom express couriers. From snapdeal side they told me that my complaint has beed taken and forwarded to escalation team. But when i try contacting ecom express first of all there complaint number does not work it gets disconnected everytime i contact them. but when i checked my snap login account in which i found that snapdeal has increased the