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Complaint #8264 — v m jeevan lal
Filed: 8 Nov 2014 ·
Address: 198/12, sri nagar colony
I had purchased a Smasung LED TV from an Indian store listed on E bay.in in Jun 13. Now the TV got defective and authorised Samsung service center is asking to Pay service charge of 5000+ tax against a nominal service charge of 600+ tax citing the item was purchsed from outside. the customer care says they could not comment on this as this is policy by the company. I checked with samsung web site and could not find some thing like this. please advice me what to do next?