Telecom
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Complaint #819 — TARUN MEHRA
Filed: 11 Mar 2013 ·
Address: B 105 SAINIK NAGAR NEAR NAWADA METRO STATION UTTAM NAGAR NEW DELHI-110059
I was not purchased a Reliance 3G Datacard at all. and i got the bill by the name of mine TARUN MEHRA at my mentioned address. I complained about the same to Reliance and they said a compliant cannot be lodged as there was some network error.so i send to on mail but they are not given any response. On the 23rd feb 2013 they finally lodged my complaint via 198754201. they committed over there the TAT of this complaint is 5 days. And they said they\'ll inform the local network team to work on it. Till 11th march nothing was resolved and I escalated my complaint to Appellate Authority, Delhi/NCR . In their response mail it was informed that the issue will be resolved with 5 days. Nothing happened again. Since then I have been calling up the Appellate Authority and all I get to hear is the network team has not responded. I have called up more than 7 times since 23rd feb 2013 .