Consumer Redressal

This is to register a complaint against Marikar Engineers and SKODA INIDA PVT LTD. A one month old Rapid model car with the registration number KL 56 K 3112, had developed a complained where it was unmovable. As the authorised service center at Cochin has asked me to bring the vehicle to their premises , though the vehicle was showing a warning and i was about 70 KMs away from the service center,I had taken help of the 24hr helpline. They had assessed the situation and decided to carry the vehicle in a flat bed truck. Now the issue has been resolved, but as per the service terms, I had asked the vehicle to be delivered back to Kottayam, or provide me transportation to service centrer. SKODA RSA is ready to serve me but needs a request mail from service center, which the center is not ready to do, The service center is not at all ready to serve the customer as per contract terms. I request support from the forum