Consumer Redressal

I travelled to new York on 7th august 2014 from kolkata in Emirates (business class and wheel chair). Both my baggages were delayed by 3 days due to which I had to face so many trouble in USA. All necessary complaints had been done in writing to Emirates. I got few responses earlier but from 25 days no response from there side for the compensation. I have suffered loses of Rs 5 lacs and above (not to mention by mental and physical loss). This is the 1st time I am complaining in consumer forum so I don\'t know the actual procedure. All necessary proofs and documents are with me and I want my expenses and losses back. Kindly help and guide me regarding this. Regards and thanks, Pratima Ganeriwala