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Complaint #8083 — Srikanth
Filed: 28 Oct 2014 ·
Address: —
I ordered a MOTO E phone on 06-OCT-2014 in flipkart for INR 5499 at FLIPKART.COM with order # OD000941867452010500 .
was promised to be delivered by 10-Oct-2014. Then Flipkart\'s CEO sent a mail stating that they have some logistical issues and hence the products ordered on 6th would be delivered lately. The next promised delivery date was 15-Oct-2014. But since nothing moved. I repeatedly called Flipkart on the status of my Product Transit and they asked me to wait.
Finally on 23-Oct-2014, I asked them to escalate my issue and they promised that it would be resolved within Oct-27.
But all of a sudden, yesterday, i.e, 27-10-2014, I got a mail from Flipkart saying that my order is cancelled and my money would be refunded back. I called Flipkart today and they said they can\'t re-process my order as the Product is not available for the same price.
This is clear cheating. they blocked my money for almost 23 days untill today and must have used it in all their financial re-conciliations.