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Complaint #8077 — Mohamed Suheel Lattoo

Filed: 27 Oct 2014  ·  Address: Lattoo Mohalla Bijbehara Anantnag
i bought Huawei ascend P1 on 27-Aug-2013, with purchaise id:- 11580715 , Tin No. 29060573443 , Invoice No. BT-130827-570-005 Sir after two months the same turned out to be faulty, i called the support and they told me to take it to the service center besides peleding them for replacement. It is to be taken in your kind notice that the service centre from here is about 380 Kms away. After one month i bought the phone service centre \"Network communications Shastri Nagar Jammu\". Within 15 days the phone\'s camera stopped working . it started to heat up and applications crashed. Sir i contacted onlline support for a week and they told me again that you have to take it to the service centre again. and for about 3.5 months they took it into their custody(until its warrenty voided) .Now they are giving me my phone with same problems despite of requesting them that the phone\'s warrenty is about to void.their customer care is not giving me customer complain ID either and are hanging calls.

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