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Complaint #8042 — Dr.Vijetha Mukkelli
Filed: 26 Oct 2014 ·
Address: Dean,SMS, Nalla Narasimha Reddy Group of Institutions, RR District, Telangana 500088
Complaint against APSRTC for Willful Bias towards a Lady Passenger by its Employee
Details of Employee:
APSRTC Bus Driver, Garuda Service from Eluru to Hyderabad
Service No.1072 Bus No. AP 29 Z 1102
Date of Journey and Journey Time : 07/10/2014 , 07.30 am
The Issues involved:
1. In spite of having seats inside, the driver intentionally denied her ticket three times and thereby hampered her right to travel by Public Transport
2. He was highly rude towards the lady passenger by hastening her to get down from the bus with luggage, which caused her lots of inconvenience.
3. The passenger was travelling from starting point, she was denied ticket and others were issued ticketsin Eluru and Vijayawada as well.
5. The direct fare from Eluru to Hyderabad was Rs. 515/ (with reservation). Because of his highly irrational behavior, the passenger was to spend Rs.548 /( Rs.110 plus Rs.438)please take action against the driver and compensate the passenger