Consumer Redressal

Dear Sir, I am having savings account(Account number-50186548576) with Allahabad bank at Katwa(Burdwan)branch. From yesterday night till today morning there were number of withdrawals through Allahabad bank ATM from my account and now balance is Rs.1022/- only, for which I received the sms confirmations. I didn’t receive ATM cum debit card or PIN till date from the bank. Even when my parents(I stay in Kolkata) enquired in the Katwa branch they told that they have issued the card to me but failed to show any record and also the card was missing. The bank manager was absent today and the concern officials asked my parents not to log any complain in Police and also give them 4-5 days time to look after the matter. They also refused to take any written complaint. We have logged GD at Katwa police station. The details of the account pass book and GD is enclosed for your ref. As this is very serious matter request your personal intervention for early solution.