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Complaint #8001 — Premjith
Filed: 23 Oct 2014 ·
Address: Bangalore
This is to inform you that, my Vento met with an accident and have taken it to VW-Elite Motors Showroom in Bangalore for repairing. Date of incident is end of July 2014, after 3 months these people have not completed my work. Almost work has been halted till 1st Week of Oct due to non availability of spares. After my continuous follow-ups and meeting with all the higher-ups of Elite Motors, they have slowly initiated the process on 1st Week of Oct. When enquire, it was realised that Elite Motors have left with no stock due to their inter issues within the management, lack of labours, rift with VW-India. And the net effect is after 3 months (till now), my vehicle is lying in the service station. Though, i have read many blogs relating the service issue across VW service centres in india, I have taken my car their assuming its authorised dealers. Now, my situation is similar to that of others.