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Complaint #7908 — NITIN JINDAL

Filed: 16 Oct 2014  ·  Address: Shubham Palace, , Flat 203, Plot 85 & 86 Sec-15, Koperkhairne, Navi Mumbai-400709, Maharashtra
I have booked 918 Sq. Ft 2 BHK optima flat in Plava City in Project 18th Avenue in on 13th Sep 2014. During discussion on floor plan it was being told to me that Pooja Room and Store Room was available in Flat and Foyer was not available. Based on this I have booked the flat and submit the Booking Amount of Rs. 45000. After that, I again visited to Lodha Sales Office in Plava City to discussion on Loan and few other things. During discussion i came to know that the Information provided to me regarding floor plan was conflicting from the earlier discussion. Now i came to know Pooja Room and Store Room is not available and Foyer is available. The sales representative is not accepting my point and denying to accept the truth. Later i discussed with Customer Relation Ship Manager and explained him about the situation. But still it does not help. Finally i decided to Cancel the flat. I have sent them the mail for cancellation and refund for booking amount but in spite of reminder mails and hard letter sent to them for refund of Booking amount, they are not accepting the request and denying to refund the booking amount. Request you to please help in getting my hard earned money refunded.

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