Consumer Redressal

I am a widow of 65 years old, living alone in my ground floor at 117/7, Kalipada Mukherjee Road, Behala, Kolkata-700008. More than a year ago I applied for a new connection to CESC Ltd. for my ground floor flat, which stands in my name. A primary inspection was also done at my flat and it was decided that my meter will be installed in my balcony which is fully covered with iron grill. But I was denied for the connection because one Mrs, Debjani Ghosh Dastidar, who is the owner of the first floor of the same premises, has not paid her electricity bills since long. On this ground CESC authorities disconnected her line and now they are saying that a new connection will not be provided in my name until the entire dues are paid along with fine. CESC is at liberty to collect the money from Mrs Debjani because she is the defaulter in this case. But I am unable to understand why CESC is punishing me by not providing me new connection in my name. I am not the defaulter. Please help me.