Consumer Redressal

This is BENNET ROBINSON.D working in Karunya University, Coimbatore We have very much disappointed with the service offered by Flipkart. We stepped in to Flipkart for its customer and loyalty. I brought a Micromax Canvas 2.2 A114 two weeks back from flipkart.com, at the time of receiving the box was bit damaged and i received it. Then i opened the box and put my sim card in the mobile and switched it on at that time i received a call from friend while talking i can able to hear my friends voice and he cannot able to hear my voice then i understand the mic is not working. Then immediately i raised a complaint in flipkart then they called me and said that they will replace the phone within a week. Again i received a call from flipkart stating that it was ordered 15 days back we cannot replace the product coz we\'ll replace the product within 10 days only. I am very much disappointed the service offered by flipkark.com. We’ve spent our hard earned money and purchased the product.