Consumer Redressal

I hired Ajay Movers and Packers,Pune to shift my bike and Household items from Pune to Bangalore. Website: http://www.ajaygoodscarrier.com/contact_us.html I shipped the items on 24th Feb2013, the guy had promised to deliver everything within 4 days.Today is the 14th Day and I am still trying to get in touch with these guys. When I call them in the morning, they tell me it will be done by the evening and in the evening they come up with some or other excuse to not deliver the items. I am tired of calling these guys and they keep on saying the same thing. If I try and shout at them,they will say, they dont have any interest in keeping the goods with them, they also want to deliver it earliest possible. Finally I am registering complaint here. INVOISE Given to me in the name of PUNE HOME PACKERS & MOVERS. Near Thermax Chowk,Sambhaji Nagar, Chinchwad,Pune-411019. Contact: 9762181967 Consignment No.213 Date:24/02/13. I am helpless and dont know what to do. Please help me sir.