Consumer Redressal

Dear sir, I have raised my query for Packing,Transporting,Loading and Unloading of my Household goods from Salem to Chennai through your website. Mr.Suresh has given be the quote which is being attached. He has committed that he will deliver my goods to Gurgaon with 7-8 working days(In Chennai Packers and Movers Letter Pad). And he has committed Dedicated Vehicle-Fullload(Eicher Vehicle-LCV) also. Mail attached. The consignment was booked on 28th of September from Salem. Details of Booking: Consignment no: 7862 Booked by:Mr.Suresh,Salem During booking also, he has signed and given the delivery days of 7-8 days. But, i have not received the goods till date in Gurgaon. When i called up suresh several times, he has not picked up my call even once for the past 1 Week. When i called up your help no 044-26503011, they told me that the vehicle left only yesterday from Chennai. When i called up your dispatch helpline, they answered arrogantly.