Consumer Goods
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Complaint #7778 — Bharat Kewalramani
Filed: 9 Oct 2014 ·
Address: 252 Maker Tower A, Cuffe Parade, Mumbai 400 005
I purchased a Sony Bravia TV and Home Theatre system on September 5, 2014. The TV broke down on August 16, 2014. Sony no longer has a part to fix the set and has offered me a discount of about 12,500 towards purchase of a new system the cost of which is over 1.5 lacs.
A seller of products is required to keep spare parts in stock and Sony has not done so.
They should replace the system if they cannot repair it.