Telecom
Active
Complaint #7738 — Tarun Kumar Sharma
Filed: 7 Oct 2014 ·
Address: —
I have port my no. 9810485837 and 8285197306 in Aug 2014 with the plan of 299+155 (600 calls + 1 GB data). Now i got the bills with unnecessary internet charges. so i called at customer care and they told me that internet pack is not activated on both no.
Nothing is my fault in this case, But still i am suffering with the following activities which i did in last 20 days.
1. Registered the complain for the same with ref no.2489190238 on 16-Sept-2014, But No response till now.
2. Keep calling at customer care and requested to resolved, But No response till now.
3. Done the online chat on Vodafone official website, they suggested me to visit Vodafone Store.
4. Visited the Vodafone Store at Faridabad, Nehru Ground, they suggest me to write an email.
5. Write the mail to vodafone (vodafonecare.del@vodafone.com, appellate.delhi@vodafone.com, nodal.delhi@vodafone.com) 3 times for the same but no action has been taken to till date. and they also interupted my incoming and outgoing calls.