Consumer Redressal

dear sir, we had purchased electrolux washing machine mod no ES72USMR on 3rd oct 2013 within a year several time it was repaired by technichan of electrolux.Fed up with every month problem we ultimately on 29 aug 2014 asked for replaced since we were provided with the defective product.Till now several time we have contacted the company but every gets the fake assurances. My wife is suffering with spondilitis,my sister -in-law Is eight months pregnant and parents are senior citizen in such situation they are compelled to do the washing of the clothes by their hands.we really feel exploitated. The machine hardly worked properly for a month after purchased.we shall be highly obliged if looked into the matter at earliest since company is in no mood of replacement. Yours truely, Faiyaz Damkar