Consumer Redressal

Respected Sir/ Madam Frudulent transaction of Rs. 1,27,969.70 has done on my SBI saving A/c No.:-31864102590 (Int. Debit card no-5118780337500990) on 03.07.2014, by unknown fraudulent person in foreign country (Montreal, Canada). After receiving messages of fraudulent transaction on my mobile no 9819518756 on 03/07/14 during 2:30am to 4:30am, i immediately contacted customer care service of SBI on first instance at 4:45am, but he was unable to help me. He told me only way left is to contact SBI home branch with complaint. I immediately at 10 am on same day made complaint to branch manager with written application & also reported on same day to Dy. Inspector of police crime br cell at cbd bellapur with written complaint. Even after passing more than 75 days ,my request of reimbursement of Rs 1.27 lakh is not consider by SBI bank. I upheld that SBI bank is totally responsible & bound to reimburse my amount under consumer protection act.