Consumer Redressal

I ordered wall clock from snapdeal on 22-9-14 and paid online and got confirmation email that my item will be delivered on or before 28-9-14, but i was not able to get the item till 29-9-14, when i tracked the order it shows that the item was delivered at chandigarh on 26-9-14 and on 27-9-14 msg is \"holiday, delivery on next business day\" at 11 am whereas it was a working day and i was at office that time, which is my delivery address. On 29th msg is \"consignee not available\" at 6pm,whereas i was very much at office that time. Courier companies knows what are the standard office timings (10am to 5pm),Moreover they didn\'t even called me once before coming inspite of giving mobile no., how can they say that i was not at the address, without actually coming there and contacting me. This is total harassment, firstly the delivery is too late and tracking information is totally wrong.i want my money back with interest, snapdeal is worst site , i will not deal with it in future. Please help.