Consumer Redressal

Name: Arvind Nagar Mobile: 8447735379 Email ID: arvind28oct@gmail.com Address: C-011, ASSOTECH THE NEST, CROSSING REPUBLIK GHAZIABAD FeedBack Type: Complaint Product Type: Smart Phone Product Name: iris-x1 Product Cat: Others Feedback: I went to the Lava care in Noida-Bhangel and second time submitted my handset to rectify the problem. They have asked me to leave the set for 8-10 days because they want to send it to Lava Factory for resolution of the issue. Today I have got my handset back, but the problem is still as it was. I am fed up now. The problem I was and still facing with the handset is it disconnects the call and restarts automatically in between the call. I have analyzed the pattern of issue occurrence and found out that the issue occurs when I use Vodafone mobile operators sim. I guess your Lava iris X1 is not compatible with Vodafone and thats why its a manufacturing defect in this model. Please ask them to refund the amount