Consumer Redressal

P.G.college is refusing to return back certificates,due to delay in payment of reimbursment fees by the state govt.I have submitted a letter to the college which was signed by Dy Collector of Minority Affairs to return back certificates(10 to p.g certificates).The college has been assured by DY Collector,that their amount will be released shortly as soon as they receive funds from govt.Fee reimbursment has already been sanctioned by the govt in the name of student.I request you kindly advise me,if they still refuses to release my daughter`s certificates.To whom should I approach and what action could be taken.