Consumer Redressal

I had purchased a book shelf(half door & glass SU813)Order No SRS/03/14-15/F00006,Ref SRS14 6/6 ,on 5.6.2014,from Modfurn,BF-19,Sec-I,Salt lake,Kolkata-64.The base of which broke while assembling,a hurried patchwork was done on the bookshelf,and soon after, the bookshelf got covered with thick covering of fungus.Shelf doors too are not shutting properly. Even after several complaints to the Manager, Mr.Debojyoti Sarkar,our grievance was not addressed and no action was taken. Rather,I am mentally harassed as It has been more than 3 months now that the furniture piece is occupying space in my chamber and I am not able to use it.I am a Professor in the Medical College Kolkata and an officer with Govt.of West Bengal.I have extremely busy schedules and it is not possible for me to pursue this case with Modfurn any further, with no assistance from them.I would like a refund of the price I paid for the bookshelf and would want them to clear my premise of this substandard piece of furniture.