Consumer Redressal

I purchased a Reliance 3G Datacard on the 12th October 2012. I was not getting the 3G network at the above mentioned address. The speed I was getting was about 10 - 60 kbps at any time of the day which is even below 2G speeds. I complained about the same to Reliance and they said a compliant cannot be lodged as there was some network error. On the 19th Oct they finally lodged my complaint via SR no 189979726. On 23rd Oct, I received a call from their network team. And they said they\'ll inform the local network team to work on it. Till 31th Oct nothing was resolved and I escalated my complaint to Appellate Authority, Delhi/NCR via SR No 190675650. In their response mail it was informed that the issue will be resolved with 5 days. Nothing happened again. Since then I have been calling up the Appellate Authority and all I get to hear is the network team has not responded. I have called up more than 7 times since 31st Oct. On 22nd Nov when I called the appellate again, the executive said t