Consumer Redressal

My complaint is about IFB service center. I have AMC with IFB since 19 th, July 2014. I got an issue with IFB washing machine and raised a complaint to fix the problem. Complaint number are 133558732 and 13735483. Two complaints are made because after the first complaint, a service executive came and said, a part in the machine has to be replaced. But they can replace any part only after 45 days of AMC start date (which was not mentioned as part of the T&C of AMC document). Still I waited for 45 days and I raise 2nd complaint. Now they say they don\'t have the part with them. I had to wait 1 week. Now its more than a week and still they say the part is not available with them and contact the executive who has given AMC to you!!!