Electonics / Electricals
Active
Complaint #7412 — Angshu Bikash Das
Filed: 14 Sep 2014 ·
Address: B/H5/7/13, Lake View Housing Complex, Drainage Canal Road, Howrah - 711104
I have a Nokia Mobile Handset, Model \'LUMIA 720\', Purchased in September, 2013.
The phone is within guarantee period. The camera of the phone was not functioning. I gave it to Nokia. Care, Infotel Services, Kolkata. Jobsheet no. 265504886/140809/013 dated 9.08.2014.
When the phone was not returned by 25.08.2014, I complained in Nokia Official Website - complaint no is 1-15443922322. I have made many phone calls to both Infotel Services Kolkata as well as Nokia Services - but I have not received the handset back till now even after 36 days.
It is deplorable quality of service by Nokia and as a result I cannot use my phone for last 36 days needless to mention that the phone is still under warrantee.
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