Consumer Redressal

It was on june 6th that M/s Vodafone has terminated my connection for unrealistic reason (ie my address proof not clear - aadhar card). I sent a mail to the customer care dept of M/s vodafone and after two days received a call from a lady ( name not disclosed) telling that my connection has been disconnected, as they require my aadhar card again which i had produced at the time of taking the connection. It was a month after, and had cleared my first month bill also and then they want my address proof again. She said that my number will not be activated , if the doc is not submitted. I shot a mail on june 11th 2014 explaining the scenario to the nodal officer of M/s Vodafone asking why my connection was disconnected? I again got the same reply as above that connection deactivated due to negative verification at the time of Document verification from Mr.Vinay chandran on behalf of the Zonal officer, which i couldnt understand at all. Kindly do the needfull