Consumer Redressal

Dear Sir/Madam, Sub:- regarding the complaint my Sony Xperia J. I had submitted my handset to Gadget Cops mobile repairing company on the 27th July 2014 regarding a issue that I was facing a problem of Hanging, Heating etc. After the diagnosis was done by the executives, I was made aware that the Screen of the mobile phone was damaged and the repairs won’t be covered under warranty as the repairing cost is more 60% of the current market value of same make & Model. When I asked them for the repair charges, I was astonished that till today they are not provide me the repair charges . I asked for about 10 times to executive of the company for the repair of the handset. I could not understand the flow of things that going with me that moment. I was just so shocked to hear that phone is not repair. Now, till date i have not received my unrepaired mobile phone. Kindly Help. Company Name:- Gadgets Cops Address:- A-83, Noida Sector 2, Noida – 201301 Phone no.:- 01204883000 Thanks & Regard