Telecom
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Complaint #7313 — Praveenkumar Nagaraj
Filed: 9 Sep 2014 ·
Address: M.I.G 8 OLD TEMPLE LAND HUDCO
dear all,
this complaint is respect to a postpaid service by tata docomo and billing,
the complaint i had mailed to them on 14.06.2014 and was awaiting a clear bill, but today 09.09.2014 i get a call that i haven\'t paid Rs.1700.
The tata docomo postpaid at bangalore have not given any proper billing nor an acknowledgement.
after a long time today i get a call from some unknown number and they ask me to pay a bill of 1700 Rs.
This is completely attrocious they are taking the customers for granted, i had clearly sent an email to the country head of consumer affairs, Mr.elango. and all i get is an formal e-mail that they will take strict action.
But i was personally humiliated and hurt.
i am sharing the complaint
1.False billing- roamimg said free but not adhered.
2. when asked for details, the representative humiliates me at the koramangala center.
Mail proof available.