Consumer Redressal

Hi , I send my entire household items from Chennai to Hyderabad through New city packers and movers .It was told to me that any how on Saturday items will be delivered but still I have not got my items and after repetitive calls also they are not picking up calls .If my friends call from Chennai then he quickly responds after knowing they are calling on my behalf then he tells it will be delivered and drops the phone. Really I am facing a lot of trouble so I request you please see that the problem is solved as soon as possible . I have paid all amount in advance itself .