Consumer Redressal

Complain Against:India e Com (www.indiaecom.biz) Contact Detail: H.N 442, Paltan Bazar, Guwahati-8, Assam +91-9401816372(M) +91-9401997022(M) +91-0361-2730235(L) mail@indiaecom.biz Date of Purchase:25/08/2014 Invoice No. 99200 Bank Detail as on site: 1.IDBI Bank, Payee: Dikoso IT Outsourcing LLP, A/C No: 0115102000020697,Branch: Panbazar , Guwahati. 2.ICICI bank,Payee: Haren Sarma,A/C No: 215105500456,Branch: Ganeshguri ,Guwahati. Issue: E-commerce software Purchase Demand: Refund of amount I purchase e-commerce software for my online e-store (i.e. for website) on a promise that they provide me fully customized software even after delivery of software and 1 year customer support. I got the incomplete product as web mail is not at all working.I was not happy with the Layout of website so sent a detail desired layout plan via e-mail but now one is responding at all. Till now i sent 6 e-mail, made many call,chat support but no reply at all.now i left their software.