Consumer Redressal

I had bought a Samsung LED tv for Rs 56500 on 31.3.2012(delivered 7Apr) from a Samsung Digital Plaza in Kolkata.And yesterday(4.9.2014) just after 2yr5month, the display has gone black with only sound coming.I lodged a complaint and a technician came and confirmed that the display panel is faulty,but he could not confirm the reason for this premature fault.He made a quotation of Rs 28808 for the change.This is really pathetic as if a 50K+ tv lasts for just 2yrs then the quality of the products being rolled out needs to be looked into or greater warranty periods should be provided for such low quality products.I am writing this so that Samsung is taken up on the fraud and am provided a solution at minimal charges. Spending around 30K each year for a television is not feasible for a middle class family Complaint No-8468024152 TV Model no-UA40D5900 Expectation is that a television bought at this rate should run for at least 10 years,also that is being verbally guaranteed by sellers