Consumer Redressal

I bought a Dell Inspiron laptop in 2012 but unfortunately since then this laptop has never performed satisfactorily. Within the first week of purchase it started giving trouble. I registered a complain online. Dell engineers asked me to do a lot of things but it didn\'t help. Then i took it to the service centre who just formatted it and returned it back to me saying it was alright. Again I started having problems within few days…The laptop just didn\'t start. I made an online complain and it has not yet been repaired. Dell Computers said that parts are not available. I took it to the service centre but they refused to repair it saying that its warranty had expired and they do not repair laptops which are not covered under warranty. The computer\'s hard drive was faulty since the beginning but the company just refused to change the hard drive and now the say that the spare is not available. This is just making a fool of customers my complaints can be verified with the company.