Consumer Redressal

Hi, I ordered a Quality Auto Tag Heuer Carrera Pendulum Mens Watch on 21st August 2014 from rediff shopping. Due to the products details I opted for the product. I received a call from the Rediff representative and I asked some questions about the product. I specifically asked him whether the 3 dials present on the watch move or not. He checked and said that all the 3 dials move and this was clarified by him 5 times. Now when I received the watch I can see that only the time hands move and the rest 2 dials are just pasted and dont function. The problems I have are given below, 1. Only 1 dial moves which shows the time, the rest 2 are only fake dials and dont move. 2. The strap as promised SILICON special lock system Strap is not present, instead a normal watch locking strap is provided. This is a straight case of misleading and cheating the consumers by giving them inferior quality products. Order Id: 10293222