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Complaint #7188 — GAJANAN RATHOD
Filed: 31 Aug 2014 ·
Address: Officer In-Charge I.T. Section, Chhattisgarh Public Service Commission, Raipur
After frequent calls with Over-Commitment from Promotion Executive I purchased UBI Slate 7CZ (Tab). I received it on 31/03/14 via courier. I found the product very much low quality and not supporting all 3G dongle and same day I mail DATAWIND to return and for money back, but they denied.
In May the Tab stoped detecting SIM. After lots of calls I drop 6 mails to DATAWIND on 28 & 30 June, 3, 7, 8 & 9 July regarding the problem requesting address of service center. They never mail me address. Finally I found address from other sources on 11 July but found that it was actually the collection center of faulty devices and to send it for repair.
After more than a month the collection center called me to collect my Tab and gave me totally different Tab of different model(Very Bad Condition)which was not mine. My Tab was in excellent physical condition so I denied to receive. They told they can not deliver other.
Address of Seller - http://datawind.com/contact/index.html