Consumer Redressal

I HAD PURCHASED TROUSER AND koutns SHIRT FROM YOUR WEBSITE on 08 Apr 2014. MY REFERENCE WAS 29799481 and 29801049. i immediately cancelled the order through mail and called to ur customer care. on 24 Aug 2014 a trouser sent to me. i requested u to please arrange pick up delivery as the same is not required. i had requested u to your customer care no more than 100 times for refund but my refund has not been refunded till date. i had complained the same to u r website ie service@100bestbuy.com, info@100bestbuy.com more than 20 times but i had not received the refund the same as yet. i had complained the same to CORE CENTRE, CONSUMER ONLINE RESOURCE AND EMPOWERMENT CENTRE AND NOW I AM PLANING TO GO TO CONSUMER COURT. In view of the above it is again requested to please arrange return pick up delivery to return the trouser and refund the same at the earliest. it is also informed u that the trouser is not original, the same is coloured by black colour to old trouser and sent to