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Complaint #7155 — abhishek bhattacharya

Filed: 29 Aug 2014  ·  Address: Flat No- 2D, ASIS-II, 969-jessore road,rodkol, Dumdum
I bought a laptop from Snapdeal.com few days earlier. As per it\'s specifications, Laptop should have come with Graphics Card ATI Sun Pro 8570. Color should be black. But when I received the laptop, it was a silver laptop and it had Graphics card AMD Radeon R5 M230. The 8750 model is a gaming graphics card and R5 M230 is a visual graphics card. Performance wise it is a hell and heven difference. I\'ve raised complaint regarding the complain and they have accepted their fault in return mails. They assured that their technical team will reply with a proper solution to change my graphics card on 22nd Aug. But till then they haven\'t replied to any of my mails. Not even called to notify me. Today I checked and found they have erased my complain and mentioned my laptop is non-returnable. I want my graphics card and full compensation for the problems I faced due to this fraud created by Snapdeal.com

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