Consumer Redressal

Dear Sir, My name is Ayesha Beevi, having policy in maxlife insurance company and my policy number is 600320501. I have applied for transfer of payment directly to my account through Mr. Raja sekar – 9944107410 on 22.10.2012 in Madurai Branch. They assured that amount will be credited to the account within 7 working days. But everyday I am making call for my payment, But till date I am not getting any satisfactory reply from maxlife insurance company. I have travelled to Madurai personally several times to Madurai branch office for payment and I am totally got distress on this issue. When I have raised query through customer service, they have given complaint number as 10468006 on january. Even after two weeks I havn’t received amount. Again I raise query through customer service, but this time also they have given complaint number as 10575110 on february. I haven’t received neither any response and my amount. This I have never expected from maxlife, which is such a big organization.