Consumer Redressal

Dear Sir I had bought HP laptop. It is in warranty right now I am facing some problems in my laptop for the same I have filed a complain on 9th August, complain number is 4649093796. till now my problem has not been resolved I am not getting any mails or call from HP service. I have talked to customer care more than 30 times even the supervisors but every one is making excuses but not solving my problem. I am doing a job and because of the laptop issue I am facing a lot of problem from 9th of August. And this is not the first time I am facing the same issue from last one year. I want the company should pay me the loss that I have faced till now and also replace my laptop with new one. I have all the proofs of warranty, bills and all complaint number.