Consumer Redressal

I have engaged Sainik Packers and Movers for shifting my goods from Bangalore to Kolkata. They had picked up my goods from Bangalore on 5th Aug, 2014 and had promised to deliver the goods at Kolkata within 10 days. But I am yet to receive the goods. Despite my continuous followup, there is no response from them. They lie about the delivery date and have even stopped taking phone calls from me. I am now afraid about the security and condition of my goods. The agency have been callous and dishonest in their approach. I have already made the payments to them. I feel cheated and hence would like to lodge a complaint with you. Please find the details of the agency as under: Name - Sainik Packers and Movers. Address: - 165, 4 Cross, 3 Main, Kalasipalyam New Extn, Bangalore - 560002. Name of Owner - Mr Rathod. Contact - 09019755575/ 09066806975.