Airline
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Complaint #71 — ivan couto
Filed: 14 Jun 2012 ·
Address: Flat No.13, 5th Floor, Honeycomb Apts., Almeida Park, Babha Hospital lane, Bandra (W), Mummbai 400 050
whilst travelling from bangalore to mumbai on GoAir, they have an auction scheme. I bid a Blackberry 8330 for Rs.6000/- because the marked price was mentioned as Rs.12,000/. I was not shown the model despite asking for it. After paying an advance of Rs.500/- was informed dat the model would be available at the airport counter. On approaching the counter, was informed that it would be couriered to me. On receipt I know find that the cell is a very old and outdated model and currently priced at less than Rs.3000, where as I was informed the value at Rs.12,000/-. This is blatant cheating, misinforming and misleading the customer. Please advise action to be taken.