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Complaint #7041 — Lalit Verma
Filed: 21 Aug 2014 ·
Address: 5 E /18 banglow plot , NIT faridabad
I have purchase a new vehicle from VG Ford on 17 jan 2014 , the Dicky lock stop working after a period of 4 months , then I have visited workshop
, they initially refuse to replace the same free of cost . then after I have mailed to there customer care and requested to considered my request as there is no reason for lock to be damaged . initially the refuse then after they have give me option for replacement of same with 50% cost . I am asking them to justify and give me reasons for non working of lock , they have not given any reason , nor replacement of lock free of cost .