Telecom
Active
Complaint #704 — Ravi Ghalaut
Filed: 18 Feb 2013 ·
Address: Sonepat
Hi
Below is a summary for my complaint
1. Validity of my number 9729221058 got ended and i was advised by customer first to recharge with Rs.5 but not successfull.
2. Then Senior team advised me to have a recharge of 350 which happened successfuly but server shows it happened for 348 while dealer and myself did for 350 and got message for 350 only.
3. Lodging a complaint(no. 3021548402200) at dealers helpline though confirmed verbally that it was done for 350, but query did not resolved till 12:00PM on 17th Feb. which was the scheduled resolved date for my query.
4. Now Still I am unable to reach my family over phone and I am compelled to move to another mobile operator as things are not getting done at airtel end.
5. I tried using mail utility for lodging an online complaint from airtel’s online portal but it’s not working.
Kindly reply ASAP.