Consumer Redressal

Respected sir/ Madam, It is to inform you that on January, 2014, i have purchased Bsnl Penta 3G calling tablet through Home shop 18 and my order no. is 936753315 on the name of my wife Dipika Mahesh. After three months it was out of order due to touch pad not working. i talked to customer care executive of Home shop 18 and than to Bsnl Penta ( Ticket no. 109565). I continuously talked to customer care executive about my problem and one day i received a call from Mr Pankaj from the company that please give us a chance and than they send my tablet after two & half months. I collected the tablet from service center and check it again than i found that there was a network problem in that tablet. I submitted the tablet (ticket no. 114364) to the service center. I again talked to customer care about my problem and to refund my amount i.e Rs7999/-. than Mr Pankaj from the company request