Consumer Goods
Active
Complaint #6989 — Surjadeep Banerjee
Filed: 19 Aug 2014 ·
Address: B402 Concorde South Scape, E City Ph II, Bangalore - 560100
I have purchased a list of commodities from BIG BAZAR outlet having address J.P. Nagar, 2nd Stage, Ward No 57, Bangalore - 560 069 on 14th June\'2014. In this regard, I have tried to swipe my SBI Debit card (MasterCard) twice but in both the case it shows failed transaction, the amount of failed transaction is 1744 + 1744 = Rs. 3488 /-. This amount got deducted from my account but according to the Big Bazar concern person, it has not been received. Hence, I met with Big Bazar Jayanagar Floor Manager Mr. Venkatesh (mob : +91 9353015898) and he has given me one declaration which I have to submit to SBI to get my money back. Now SBI has checked thoroughly and gave me the reply that no money is being suspended in their end and the money got deducted to that Big Bazar outlet. Now, I am in between of this and don\'t know where is the money actually, it seems my money is going to forfeit because of these scenarios. I Need your support in addressing this issue and please help me.